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MonkeyLio for appliance repair: setup and tips

How appliance techs get the most out of MonkeyLio.

Set up for your trade

  1. Pick Appliance repair as your trade in Settings to get the starter price list, checklist and equipment types.
  2. Review your starter prices, like Service call / diagnostic, Labor, Dryer heating element, and change them to your real prices.
  3. Edit the job checklist in Settings so it matches how your crew actually works.
  4. Connect Stripe so customers can pay from their link.

Your starter job checklist

  1. Appliance unplugged / power off before work
  2. Model and serial number recorded
  3. Error codes and symptoms noted
  4. Part tested before replacing
  5. Repair tested through a full cycle
  6. Water and gas connections checked for leaks
  7. Work area cleaned up
  8. Customer shown the working appliance

Equipment worth logging

Track Refrigerator, Washer, Dryer, Oven / range, Dishwasher, Water heater at each customer's property, with a next service date so MonkeyLio reminds you and the customer.

A day with MonkeyLio

  1. 8:30 — Call one: dryer not heating.
  2. 8:50 — Diagnosed, repair quoted from the price list, texted.
  3. 8:55 — Approved. Element swapped, full cycle tested.
  4. 10:15 — Call two: fridge warm. Model and serial logged, repair quoted on the spot.
  5. 4:00 — Six calls done, six invoices paid. Nothing to type up tonight.
See how MonkeyLio works for your trade →